Period for withdrawal from the delivery of goods: You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification. The withdrawal period will expire 14 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the last of those goods. The delivery receipt from the courier company will be sufficient as proof of the date of receipt. Unless the return is made due to defects in the product, shipping costs will be assumed by the customer. Shipping costs are €10 + VAT on all orders. Consequences of withdrawal: In the event of withdrawal on your part, we will return all payments received from you, without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your withdrawal. decision to withdraw from this contract. We will proceed to make said refund using the same payment method used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund. We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, whichever condition comes first. You must return or hand over the goods to us directly, without any undue delay and, in any case, no later than 14 calendar days from the date on which you notify us of your decision to withdraw from the contract. The deadline will be considered met if you return the goods before said deadline has expired. [You must bear the direct cost of returning the goods.] You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods. The money refund will be made through the same payment method with which you placed the order. The return must be communicated to Asalvo, requesting a return number using the form provided for this purpose, or by email to, indicating the corresponding order number. Once the customer has received the return number, they will send the product to Asalvo, indicating this number on the shipping label, with the transportation costs at their expense, to the following address: Estar Asalvo, S.L. PI. Hacienda Dolores, C/ Dos, Nave 2 4100 Alcalá de Guadaira, Seville (Spain) For more information, you can consult our General Conditions.